Q: How do I choose the right size carrier for my cat?
A: Measure your cat from the base of the neck to the base of the tail for length, and around the widest part of the body for width. Compare these measurements to our size chart to select the best fit. Make sure your cat's weight is within the specified range for the chosen size.
Q: Is the carrier comfortable for long trips?
A: Yes, the carrier is designed with a soft, breathable mesh lining and padded edges to ensure comfort for your cat, even on longer trips.
Q: How secure is the carrier?
A: The carrier is equipped with high-quality zippers that have a locking mechanism to prevent your cat from accidentally getting out. Additionally, the elastic leg openings ensure a snug fit without restricting movement.
Q: Can I wash the cat carrier?
A: Absolutely. The carrier can be easily cleaned with a damp cloth for spot cleaning or hand-washed with a mild detergent for a deeper clean. Always air dry the carrier before using it again.
Q: Will this carrier fit under an airplane seat?
A: The carrier is designed to be compact and portable. However, airline sizing requirements vary, so we recommend checking with your airline before travel to ensure compliance with their specific regulations.
Q: What is the return policy if my cat doesn't like it?
A: We stand behind the quality of our products. If you or your cat are not satisfied with the carrier, you can return it within a specified period for a refund or exchange. Please check our return policy for more details.
Q: How durable is the carrier? Will it withstand scratching?
A: The denim fabric is not only stylish but also tough and durable, able to withstand the normal scratching behavior of cats.
Q: Is there any warranty on the carrier?
A: Yes, the Hoopet Deluxe Cat Carrier comes with a manufacturer's warranty that covers any defects in materials and workmanship. Please refer to our warranty policy for the duration and specific terms and conditions.
Q: Are there any color options available?
A: Currently, our classic denim design is available in a stylish blue color that is both practical and fashionable.
Q: How heavy is the carrier itself?
A: The carrier is lightweight to make it easy to carry. The exact weight will depend on the size you choose, but each has been designed to be as light as possible while still being sturdy and secure.
